Terms of Service

Welcome to Intercity Travellers. These Terms of Service (“Terms”) govern your access to and use of the Intercity Travellers websites, apps and services (the “Platform”). By using the Platform you agree to these Terms.

1. Who we are

Intercity Travellers operates a marketplace that connects travelers with independent suppliers of accommodation, car rental and sales, bus tickets, holiday packages, rideshare and tourism services (“Suppliers”). Unless stated otherwise, Intercity Travellers acts as an intermediary and is not the provider of the underlying travel service.

2. Eligibility & accounts

You must be at least 18 years old to make a booking. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Provide accurate information and keep it current.

3. Bookings

When you book, you enter into a contract with the relevant Supplier, subject to their terms (including availability, fares, and house rules). Intercity Travellers confirms bookings on the Supplier’s behalf. Always review the specific terms shown at checkout before completing a booking.

4. Pricing & payment

Prices are shown inclusive of applicable taxes and fees unless stated otherwise. Payments are processed through secure third-party payment providers. By submitting payment details you authorize the charge for your booking.

5. Cancellations & refunds

Cancellation and refund eligibility depend on the Supplier’s policy shown at the time of booking. Where a refund is due, it is processed to your original payment method, less any applicable fees.

6. Acceptable use

• Do not misuse the Platform or interfere with its operation.
• Do not submit false, misleading or fraudulent information.
• Do not infringe the rights of Intercity Travellers, Suppliers or other users.

7. Suppliers

Suppliers are responsible for the accuracy of their listings and the delivery of their services. Additional supplier terms apply to businesses that list on the Platform.

8. Limitation of liability

To the maximum extent permitted by law, Intercity Travellers is not liable for the acts or omissions of Suppliers or for indirect or consequential losses arising from your use of the Platform.

9. Changes

We may update these Terms from time to time. Material changes will be communicated through the Platform. Continued use after changes take effect constitutes acceptance.

10. Contact

Questions about these Terms? Email legal@intercitytravellers.com.